You will get phone or tablet repair service at home, Samsung launches pick up and drop service: Samsung has topped the list of popular smartphone brands in India for more than two decades. The South Korean company also has about 25 percent market share in the country. The company has been maintaining its popularity for so long mainly due to bringing the device according to the needs of the customers.
In that case, today with the launch of a new ‘pick-up and drop’ service for Indian mobile users, Samsung has expanded its contact-less service a bit more. According to the report, with this new service, users can easily visit Samsung’s service center and choose the ‘drop only service, so that users of branded smartphones or tablets can get repair service at home if there is any problem with the device. It is learned that the company has taken this initiative keeping in mind the Corona emergency situation.
In this case, in 46 cities of India (Kolkata, Delhi, Gurgaon, Mumbai, Pune, Chennai, Bangalore, Ahmedabad, Ghaziabad, Faridabad, Noida, Chandigarh, Ludhiana, Jalandhar, Jaipur, Udaipur, Jodhpur, Agra, Lucknow, Varanasi, Varanasi, Bhubaneswar, Patna, Durgapur, Ranchi, Thane, Aurangabad, Kolapur, Nagpur, Surat, Vadodara, Bhopal, Indore, Raipur, Rajkot, Jabalpur,
Coimbatore, Madurai, Kochi, Calicut, Tirupati, Hubli, Hyderabad, and Vijayawada. ‘ Up and drop ‘service will be available. On the other hand, all safety protocols will be followed on behalf of the company for this service.
However, those who use any of Samsung’s tablets and Galaxy A, Galaxy M, Galaxy S, Galaxy F, Galaxy Note, Galaxy Fold series smartphones – for now only they can register for this service. Samsung has already confirmed that this ‘pick-up and drop’ service can be availed by spending only Rs 99 or Rs 199. In that case, customers have to make digital payments to enjoy the service.
How to access this ‘pick-up and drop’ service?
Interested customers can send a message to the company’s WhatsApp support number (1800-5-7267864) to register for this service. However, not only registration, but also technical support and service center location, repair status, new offers, etc. can be obtained from the company by following this procedure. In addition, Samsung is now offering remote support with the help of Galaxy smartphones or smart TVs and via the Internet so that any problems reported online can be solved immediately.